Why should I pay and communicate only through Vidaao?
Vidaao is a new way of doing business in an age-old industry. Vidaao’s system is designed to give you peace of mind. Paying and communicating only through the Vidaao platform is vital to making your experience as positive and secure as possible.
When you book through Vidaao, payments go through and are held in our secure escrow account. Funds are not released to the creative until you have accepted and approved the final video.
By conducting your transactions on the site, you also have access to:
• Our 24/7 customer service team.
• The opportunity to use our workflow tools to streamline the video production process.
• Fair and standardized scope creep/cancellation policies (in the rare case that this is necessary).
Paying outside the Vidaao system is not secure, and we cannot provide access to these benefits when proposals are not accepted directly through our website. If someone asks you to communicate or pay outside of Vidaao (for example, through wire transfer or paypal), please report it to firstname.lastname@example.org immediately.